Cancel/Return Policy 

We’re keeping it as straightforward as it gets...

If you are not completely satisfied with your purchase, we're sorry to hear that, however, contact us with justifiable cause for even exchange only. All sales are final no refunds. All shoes and accessories are custom hand made as ordered no refunds or exchanges. No exchanges or refunds due to size issues. Order according to size chart listed with items. Please do not ship back without written approval from (Bougie Accessories21) it will not be processed.

The following products can not be returned or exchanged.

1.Damage was caused by buyer, such as item is broken, defective tag, no packaging and so on, which will affect the secondary sale.

2.The item has been shelved or halt sales

3.Didn''t contact the customer service to make the note about the problem and returned the goods without authorization, we will not process it.

4.Don't accept approved exchange if it exceeds the replacement period (within 7 days after tracking information of delivery date). Customers have 3 business days to send item/items back after date of sent returned label.

Store/website credit will be issued if item/items are no longer available or out of stock.

Customers have 2 hours to cancel the order after checking out. After 2 hours customers that want to cancel an order will receive store credit.

Once checked out you agree/agreed to our policies/ terms.